Base + Commission+ Auto/Car Allowance
1 - 2 years
11 months ago
Reporting to the Manager, Support, the Support Specialist will be responsible for performing stellar tier one support in order to delight our customers and enhance the customer experience. You will be super resourceful and ultra-responsive, ensuring that all queries and issues are resolved timely and efficiently. You excel at communicating solutions that truly work to fix issues! You are a support ninja, able to multitask and manage multiple layers of issues at once, ensuring all support tickets are taken care of without even breaking a sweat! You take pride in knowing that you have solved yet another problem, that resulted in a happy customer that by now, probably calls you by your first name and considers you a techno-genius!
If you’re a support whiz with great ambitions and a desire to succeed within a fast-paced software environment!
Thank you in advance for your interest. Certify / Nexonia is an equal opportunity employer. However, due to the volume of resumes received, only those you selected for interviews will be contacted.